Privacy Policy

Privacy Policy Overview

Merit is strongly committed to protecting the privacy of its website users and customers. Protecting your privacy is a significant part of our commitment to providing you with a high quality personal experience. We have written this privacy policy to outline the specific information we collect, for our own purposes (i.e., where we are a controller). It details how we use this information, and what options you have in sharing this information with us when you visit our site.

Information and Collection Use
We act as a data controller when processing your personal data.

  • The personal data we may collect from you is name, email address, home address, mobile phone number.
  • We use your personal data to deliver your products.
  • You do not have to provide your personal data but you may not be able to process an order if you do not provide it.
  • We do not share your personal data with anyone and we only keep it for as long as necessary.

You have the right to know:

  • what personal data we hold;
  • the purposes of the processing;
  • who we share the date with; and
  • how long we intend to store your data.
  • You also have the right to request that we correct or complete any inaccurate or incomplete data.

If you have any questions or wish to exercise your rights, please contact: the Managing Director at


We are the sole controllers of the information collected on this site. We will never sell, share, or rent this information to others. Merit collects information from our users at several different points on our website. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. We will contact you directly in response to an enquiry using this information. We can add you to a mailing list when you use the contact us page form, but you will be offered the option to decline your participation in this list and retain the right to unsubscribe to that list at anytime.

Order through site (not currently enabled)

 For a user who places an order, we request personal information on the order form used in the shopping cart. Contact (name, address, email, etc.) and payment information (credit card number and expiration date) is requested. This information is used for billing purposes and to fill the customer's order. If we have trouble processing an order, we will use this information to contact the customer. Credit card transactions are processed using our own Internet merchant account and authorised via a third party payment gateway system. The payment gateway is an authority in trusted modular payment solutions and security systems on the Internet.


We will store a persistent cookie so that you may retrieve the products in your shopping cart with no need to go through re-choosing all of them again. However, the cookie will eventually expire if there is no activity in your cart, e.g. view, add to, etc., for a number of days. This website's cookies do not contain any personally identifiable information. If a user rejects the cookie, they may still use our site, but the user will experience limited functionality in some areas of our site. For example, the user will not be able to process an order through our shopping checkout area.

If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).

Internet Explorer
Google Chrome
Mozilla Firefox
Apple Safari


We use third party shipping companies, e.g. mail, UPS, etc. to ship orders, and a third party credit card payment processing system to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.


This web site may contain links to other sites. Please be aware that Merit is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by Merit.

Newsletter/ Bulletin

If a user wishes to subscribe to our newsletter and/or update bulletin, we ask for the user's email address. Please see our choice and opt-out below.


This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or contact information), that information is encrypted and is protected with 128 bit encryption software over an SSL connection. While on a secure page, such as our shopping cart checkout forms, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer is displayed as locked.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

Your Feedback

At Merit, your privacy is extremely important. If you have any questions about the privacy statement, the practices of this site, or your dealings with us, please Contact Us and let us know.

Thank you.

Merit Badge Team

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